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How do I reset and recast a live vote?

If a live vote is accidentally started early or needs to be rerun, you can completely clear all submitted responses and restart the voting period.

Clear the Existing Votes

Before reopening a question, you must permanently wipe all responses already collected for that specific voting matter.

  1. Navigate to Questions > View Votes.

  2. Select the checkboxes next to the votes you want to clear. Note: You can filter the list by a specific voting question or select all items.

  3. Click Reset Answers.

Restart the Voting Period

After clearing the answers, the question will remain available in your active list to be run again.

  1. Navigate to Questions.

  2. Locate the question copied from the advanced vote section and click Start.

  3. Select the duration of time you want the voting period to remain open.

  4. Repeat these steps for any other questions if multiple items are included in the same voting window.

Click here to view a video on how to reset and recast a live vote!

Note: The voter portal refreshes automatically for all participants as soon as you restart the vote.

Common Questions

When I reset the votes, will I be able to see the votes from the first run? No. Once you reset a live vote, the cleared data is permanently deleted and cannot be retrieved.